Effective Date: May 24, 2026
At Krishva Naturals, operated under the corporate umbrella of Krishva Ventures Pvt. Ltd. (“Company”, “We”, “Our”, or “Us”), we are deeply committed to protecting the privacy, security, and personal data of our customers and website visitors (“User”, “You”, or “Your”).
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit and make purchases from our WooCommerce-powered WordPress website. By accessing our platform and purchasing our premium dry fruits, spices, and natural products, you consent to the data practices described in this policy.
1. Information We Collect
To provide a seamless e-commerce experience, we collect certain personal and non-personal data:
- Personal Identity Information: When you register an account, place an order, or contact us, we collect your name, billing address, shipping address, email address, phone number, and account credentials.
- Transactional & Payment Data: To process payments securely, our third-party payment gateways collect transactional details. Please note that Krishva Ventures Pvt. Ltd. does not store your credit/debit card numbers, UPI PINs, or net banking passwords on our servers.
- Technical & Usage Data: We automatically collect standard information through cookies and log files, including your IP address, browser type, device information, operating system, and data regarding how you navigate our online store.
2. How We Use Your Information
We process your data legally to fulfill our commitments to you. Your information is used to:
- Process, pack, and fulfill your e-commerce orders.
- Arrange safe delivery via our logistics partners to your designated shipping address.
- Send order confirmations, tracking links, and critical customer service updates.
- Analyze website traffic to improve our online store layout, product inventory, and user experience.
- Prevent fraudulent transactions and secure our digital infrastructure.
3. Data Sharing and Third-Party Disclosures
We do not sell, rent, or trade your personal data to third parties for marketing purposes. We only share essential data with trusted service providers who help us run our business operations:
- Payment Gateways: Standard banking data is shared securely with RBI-authorized payment processors to complete financial transactions.
- Logistics & Couriers: Your shipping address, name, and contact number are shared with our courier partners (e.g., Blue Dart, Delhivery, DTDC) to ensure prompt delivery of your orders.
- Regulatory Authorities: We may disclose your information if legally required to comply with Indian laws, tax authorities (GST), or valid government directives.
4. Cookies and Tracking Technologies
Our WordPress/WooCommerce website uses cookies to enhance functionality. Cookies keep track of items in your shopping cart while you browse and help us remember your login preferences for future visits. You can choose to disable cookies through your browser settings, though doing so may limit your ability to use certain features of our store.
5. Data Security
Krishva Ventures Pvt. Ltd. prioritizes data security. Our website is equipped with Secure Socket Layer (SSL) encryption protocols to protect your personal data during transmission. While we implement strict, industry-standard administrative and technical safeguards, no digital storage method over the internet can be guaranteed 100% secure.
6. Your Legal Rights
As a user, you have the right to:
- Access the personal data we hold about you by logging into your My Account section.
- Request corrections to any inaccurate or outdated information.
- Request the deletion of your account and personal history, subject to our statutory record-keeping obligations under Indian corporate and tax laws.
7. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Any updates will be posted directly on this page with a revised “Effective Date.” We encourage you to review this page periodically.
8. Grievance Officer & Contact Information
In compliance with the Information Technology Act, 2000, and rules made thereunder, any grievances or questions regarding your privacy may be directed to our Grievance Officer at:
Krishva Ventures Pvt. Ltd.
Attn: Privacy & Data Protection Team
PLOT NO. GROUND FLOOR 94 KH NO. 232 E BLOCK, SHOP NO. 3 AND KHATA/KHATAUNI NO. 141, PHASE V, AYA NAGAR, DELHI, 110047
Email: admin@krishvanaturals.com